Privacy Policy · Expert Auto Glass Repair
How We Handle the Information You Share
Your details, handled plainly
What we collect when you request a quote or book a mobile appointment, what we do with it, and what we will never do with it.
Privacy Policy · Expert Auto Glass Repair
What we collect when you request a quote or book a mobile appointment, what we do with it, and what we will never do with it.
Expert Auto Glass Repair operates this website and provides mobile auto glass service throughout the Phoenix metropolitan area. This policy explains what personal information we collect through the site and by phone, how it is used, and the choices you have. It applies to expertautoglassrepair.com and to the quote and scheduling requests submitted through it.
When you request a quote, schedule service, or contact us, we collect the information you choose to give us. That typically includes your name, phone number, email address, the vehicle you are asking about, the service address or general location, a description of the damage, and, if you plan to file a claim, your insurance carrier and policy or claim number.
We also receive limited technical information automatically when you browse, such as your IP address, browser type, the pages you viewed, and the site or search that referred you. This is standard web server and analytics data, and it is not used to identify you personally.
We use the information you submit to prepare an accurate quote, confirm which glass your vehicle requires, verify your insurance glass benefit, schedule and complete the work, and follow up about the job or the warranty afterward. We may also use it to respond to a question you asked or to resolve a problem with work we performed.
We do not sell your personal information, and we do not rent or trade it to third parties for their own marketing.
If you ask us to help with a claim, we share the information needed to open and process that claim with your insurance carrier or its glass administrator. We also rely on a small number of service providers to run the business, including our website host, form and email providers, glass suppliers, and payment processors. They receive only what they need to perform their function and are not permitted to use it for anything else.
We may disclose information where the law requires it, in response to a valid legal request, or where it is necessary to protect our rights, our staff, or the safety of others.
This site uses cookies and similar technologies to keep the site working correctly and to understand how visitors use it, such as which pages are read and where visitors arrive from. Most browsers let you refuse cookies or delete them, though some parts of the site may not behave as expected if you do.
When you give us a phone number, you are agreeing that we may call or text you about your quote, your appointment, and the work itself. Message and data rates from your carrier may apply. You can ask us to stop contacting you at any time, and we will.
We use reasonable administrative and technical safeguards to protect the information we hold, and we keep it only as long as we need it for the work, our records, and warranty obligations. No method of transmission over the internet is completely secure, so we cannot promise absolute security, and we would rather say that plainly than imply otherwise.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to retain. You can also opt out of marketing messages while still receiving the messages needed to complete a job you booked. Contact us using the details below and we will handle it.
This site is intended for adults arranging vehicle service. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will delete it.
We may update this policy as the business or the law changes. The version posted on this page is the one in effect, and continued use of the site after an update means you accept the revised policy.
Expert Auto Glass Repair, 2310 W Mission Ln STE 8, Phoenix, AZ 85021. Phone (602) 344-9444. If you have a question about this policy or about information we hold, call the shop and ask for whoever handles records, and we will get you an answer.